Adler Window/door care set

We will meet our obligations under the Consumer Guarantees Act to provide a remedy if an item is faulty/damaged/incorrectly supplied. Unfortunately, we are unable to accept change of mind returns for exchange or refund. For custom made products please refer to our general terms and conditions. Shipping cost for any returns or for service have to be carried by the customer.

Orders placed with us will usually be send within 2-3 business days, however, if there is any delay longer than this we will contact you and let you know when your item will be shipped.  We usually ship all orders via PBT Courier, however we reserve the right to use any carrier.  Rural deliveries take longer to be delivered, this adds roughly 1 - 2 days to your order delivery time frame. Please make sure you check your shipping address carefully as orders are printed out and sent using the details the customer has entered in.